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Terms and Conditions

Last Updated: June 10, 2026

1. Acceptance of Terms

By accessing or using ListedKit AI ("Service"), operated by ListedKit, Inc. ("ListedKit," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users of the Service, including browsers, customers, and contributors of content.

2. Description of Service

ListedKit AI is a real estate transaction management platform powered by an AI assistant ("Ava") that helps real estate professionals manage transactions from contract to closing. The Service includes contract analysis, deadline tracking, task management, email automation, document intelligence, calendar integration, team collaboration, and SMS-based transaction inquiries.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activity that occurs under your account. ListedKit reserves the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Upload or transmit viruses, malware, or other harmful code.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Use the Service for any purpose other than its intended real estate transaction management function.
  • Resell, sublicense, or redistribute access to the Service without written authorization.
  • Upload, store, or process any document, form, or other content that you do not own or have all rights, licenses, and permissions necessary to use, including standardized forms published by any REALTOR® association, multiple listing service, or other third party.

5. Intellectual Property

The Service, including its design, features, code, and content (excluding user-submitted data), is the property of ListedKit, Inc. and is protected by intellectual property laws. You retain ownership of all data, documents, and content you upload to or create within the Service. By using the Service, you grant ListedKit a limited license to process your data solely for the purpose of providing the Service to you.

You represent and warrant that you own, or hold all rights, licenses, and permissions necessary to upload, store, reuse, fill, sign, and otherwise process, any data, documents, and forms you submit to the Service, including any form templates you save to your account for use across multiple transactions. You further represent that your content, and ListedKit's processing of it at your direction, does not and will not infringe or misappropriate the intellectual property or other rights of any third party.

ListedKit does not provide, license, supply, or distribute real estate forms, form templates, or multiple listing service data. Any forms or templates used in the Service are supplied by you and used under your own authority, membership, and licenses. ListedKit does not make your forms, templates, or documents available to any other customer or organization.

6. User Content and No Monitoring

You are solely responsible for the content you upload to or generate through the Service. ListedKit does not pre-screen, monitor, or review user content for ownership, licensing, or legality, and assumes no responsibility or liability for content uploaded by users. Our automated features, including Ava, process your content only as needed to provide the Service to you and at your direction. ListedKit may, but is not obligated to, remove or disable access to any content it believes violates these Terms or the rights of any third party.

7. Payment Terms

ListedKit uses usage-based pricing. By purchasing credits or using paid features, you agree to the following:

  • Pricing is based on per-intake usage. Your first intake is free.
  • Credits are purchased in advance and do not expire.
  • All fees are non-refundable except as required by applicable law or as described in our refund policy.
  • ListedKit reserves the right to change pricing with reasonable notice to existing customers.
  • You are responsible for all applicable taxes.

8. SMS Terms of Service

ListedKit AI Assistant SMS

AI-powered SMS assistant for real estate transaction management. Users text questions about transactions, deadlines, tasks, parties, and calendar events and receive informational responses.

  • Message Frequency: Message frequency varies based on user interaction.
  • Message and Data Rates: Message and data rates may apply. Contact your wireless carrier for details.
  • Opt-Out: Reply STOP to unsubscribe from SMS messages. You will receive a confirmation message, and no further messages will be sent unless you re-opt in.
  • Opt-In: Reply START to re-subscribe to SMS messages, or enable SMS through your ListedKit account settings.
  • Help: Reply HELP for assistance, or contact hello@listedkit.com.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Consent: Consent to receive text messages is not a condition of purchase.
  • Privacy: See our Privacy Policy for information on how we handle your data.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ListedKit, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Service. ListedKit's total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to ListedKit in the twelve (12) months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless ListedKit, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) content you upload to, store in, generate, or process through the Service; (b) your use of the Service; or (c) your violation of these Terms or of any applicable law or third-party right, including any intellectual property right.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. ListedKit does not warrant that the Service will be uninterrupted, error-free, or secure. ListedKit does not provide legal, financial, or real estate advice. The AI-generated analysis and suggestions provided through the Service are for informational purposes only and should not be relied upon as professional advice.

12. Termination

Either party may terminate this agreement at any time. You may terminate by deleting your account. ListedKit may terminate or suspend your access to the Service immediately, without prior notice, for conduct that ListedKit believes violates these Terms or is harmful to other users, ListedKit, or third parties. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, and limitations of liability.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Delaware.

14. Changes to Terms

ListedKit reserves the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Copyright and DMCA Policy

ListedKit respects the intellectual property rights of others and responds to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, please send a written notice to our Designated Copyright Agent that includes:

  1. your physical or electronic signature;
  2. identification of the copyrighted work claimed to be infringed;
  3. identification of the material claimed to be infringing and information reasonably sufficient to locate it;
  4. your contact information (name, address, telephone number, and email);
  5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
  6. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

ListedKit will respond expeditiously to remove or disable access to material that is the subject of a valid notice and will, in appropriate circumstances, terminate the accounts of users who are repeat infringers.

If your content was removed or disabled and you believe that was the result of mistake or misidentification, you may send our Designated Copyright Agent a written counter-notification that includes:

  1. your physical or electronic signature;
  2. identification of the material that was removed and the location where it appeared before it was removed;
  3. a statement, made under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification; and
  4. your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which you reside (or, if your address is outside the United States, any judicial district in which ListedKit may be found) and that you will accept service of process from the person who filed the original notice or their agent.

If we receive a valid counter-notification, we may restore the removed material in 10 to 14 business days unless the original complainant notifies us that they have filed a court action seeking to keep the material down.

ListedKit accommodates and does not interfere with standard technical measures used by copyright owners to identify or protect copyrighted works, as described in 17 U.S.C. § 512(i). Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that it was removed or disabled by mistake, may be liable for damages.

Designated Copyright Agent:

ListedKit, Inc.
Attn: Copyright Agent
2127 Morris Ave, Birmingham, AL 35203
hello@listedkit.com

16. Contact

For questions about these Terms, contact us at:

Email: hello@listedkit.com

Website: https://www.listedkit.com

© 2026 ListedKit, Inc. All rights reserved.