Transaction coordinator email scripts

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Welcome the client and introduce yourself

Subject Line: Thank you! We’re excited to sell your house

Hi [CLIENT NAME],

My name is [YOUR NAME], and I am the Transaction Coordinator who will be working on your listing with [AGENT’S NAME].

My job is to ensure your closing runs smoothly.

Throughout this process, you will be receiving several emails from me with updates, reminders, and occasional questions. To ensure all of my emails go straight to your inbox please add my email “[YOUR EMAIL]” to your contact list.

[AGENT’S OFFICE] uses ListedKit to manage all transactions. You will receive an invite via email shortly. Please follow the instructions in the email to create your account.

Please reach out via phone at [YOUR PHONE NUMBER] or email with any questions. I’m always happy to help.

Best,
[YOUR NAME]

Your listing is live

Subject Line: Your Home is Live on the Internet

HI [CLIENT NAME],

Congratulations, your home is officially listed! To view your listing, please click on this link [LINK TO LISTING].

To view your home on the MLS, please use this link: [LINK TO LISTING ON MLS].

Please reach out via phone at [YOUR PHONE NUMBER] or email with any questions. I’m always happy to help.

Best,
[YOUR NAME]

Your home is under contract

Subject Line: Your Home is Under Contract!

HI [CLIENT NAME],

Congratulations! Your home is under contract. Here is a timeline of the important events leading to your closing.

• The Effective Start Date is [EFFECTIVE START DATE].
• The Escrow Deposit is due to [TITLE COMPANY] by [ESCROW DUE DATE].
• Home Inspection is due by [INSPECTION DUE DATE]. 
• Title Commitment is due by [TITLE] from the title company. 
• Your Home’s Appraisal is due [APPRAISAL DUE DATE].
• The Loan Approval is due from the buyer’s lender by [LOAN APPROVAL DATE]. 
• Anticipated closing date: [CLOSE DATE].

Home Inspection

You do not have to attend, but it is recommended that you do. A septic inspection, wind mitigation, and/or a wood-destroying organism (WDO) inspection may be necessary.

Title Commitment

The title insurance company discloses to all parties involved in the real estate transaction any defects, liens, and obligations that affect the property.

Home Appraisal

Your home appraisal is initiated by the lender to ensure the loan value is supported by an appraised value. You will be notified when this is scheduled.

Loan Approval

This signifies the buyer’s mortgage is approved for closing.

Final Walkthrough

The final walkthrough will be scheduled before the buyer’s closing. This usually occurs right before the buyer’s signing. Don’t forget to turn all utilities on for this walkthrough.

Closing

The above must be completed on time to ensure we close on time. You will be contacted soon by the closing agent at [TITLE CO NAME]. Please work with them on any information they might need to get you to the closing table on time.

A copy of your executed contract is available for you on ListedKit.com.

As always, give me a call at [YOUR PHONE NUMBER] or shoot me an email if you need anything or have any questions. 

Best, 

[YOUR NAME]